Our Guarantee
As one of the first jadeite jade wholesalers in Hong Kong, we take pride in being part of every stage of the production process. We ensure that every piece is handcrafted to perfection and made with you in mind, providing competitive prices for high quality, custom-made jewellery.
We guarantee that every diamond set in our jewellery is ethically sourced from mining operations that preserve natural habitats and conflict-free. Feel free to ask any of our jewellery specialists about our commitment to you.
100% Natural Type A Jadeite Jade 10X Money-Back Guarantee.
We guarantee that every jadeite jade piece is natural, free from any form of chemical treatment, and certified as Type A jadeite jade. If for any reason, you bring our jadeite jade jewellery to a certified facility to verify, and the result is not Type A grade, we will pay you 10X the amount you purchased it for.
Complementary Lifetime Cleaning and Inspection Services on Jade Jewellery
Visit any of our retail locations for professional cleaning and inspection services on any Ho Fook Jewellery, free of charge. We recommend an inspection every 6 months to ensure your jewellery is well-kept.
Two Year Guarantee for Mountings and Settings
During your free inspection, if there are jade or diamonds that seem loose in your jewellery, we will send it in for free servicing and resetting, at no cost to you within two (2) years of purchase. This does not include replacing already lost diamonds. This does not include replacing already lost diamonds or jade pieces.
Customer Care Contact
For any inquiries, please contact (852) 2721 – 6686 or visit our retail locations to speak to our Jewellery Specialists during our business hours.
